Membership

• When registering, please fill in the member name (case insensitive), e-mail, password, verification code, and read the [User Agreement] in detail to sign up as the member.
• Passwords must be at least 6 characters (case sensitive).
• Personal data of profile is only used to supplement contact information. Except Email, the rest are optional.

• Members must add a address before submit the first order. Address information is for shipping only.
• The first address, phone number, name and other related information, can also be edited (or modified) when sending the first order.
• Members can store up to 5 addresses. When there are multiple addresses at the same time, be sure to select the correct address before sending the order.

• After the new member is registered, our site will issue an "Email Verification" to verify your Email address.
• If you have not received your verification email, please check if your mailbox is missing or sent to spam folder. you also can Send validateion mail (can be resend) in the member center.
• Member Email verification is to detect whether you can receive the letter sent by our site. This certification operation is not absolutely related to membership.
• If member changes Email of profile, Email will be uncertified. Please Send validateion mail to verify your new Email.
• We strongly recommend that you complete the verification and confirm that you can receive the email from us. If you forget your password, you will need the correct email to reset your password.
• To avoid missed messages when using free mailboxes, it is recommended that you add our email addrss to your contact list: sxy4man@gmail.com

• If you forget your password, you must enter "Username, Email" what you registered. After inputting, our site will send Member Password Reset mail to your mailbox.
• Click the link in the Member Password Reset email (or copy the URL from the email to the browser) to create a new password.
• If you have forgotten what Email that you registered, you can leave a message contian your "Username" on  Public Message Board. After the inquiry, the staff will send message to your mailbox which you registered. Please check your mailbox and come back to do reseting.
• Email inquery by Username is a manual operation, therefore, Please check your mailbox later. If has not been received for a long time, please leave a message to our customer service.
• In order to protect the personal data of members, It is not possible to inquiry Username by Email. Please understand.

• If you need to change your username, please be sure to leave a message to the "Personal Message Board" in the Member Center to comment on the new username you wish to change.
• If the new username has not been used yet, it will be modifid and replied to Personal Message Board under the new username.
• If you have more than two accounts at the same time and need to merge them, please also leave a message to the "Personal Message Board" of the member center. this site will check whether the orders belong to the same person. After merged, reward points and rank points will be accumulated to the combined account. Order data under other accounts will not be merged, but you can still login and do the inquiry.
• In order to protect the security of the member's personal information, it is not possible to query the registered "User Name" by "EMAIL", please understand.

VIP

• When signed up, new members will get a ranking of 1500 points, and 1 point increase for each 1 spent.
• Spent 6000, or rank-points reach 7500 within a year you will become VIP1, VIP1 members usually enjoy a 3% price discount, The VIP1 price will be automatically displayed on the product page.
• If you accumulate ranking of 16500 points (31500 points 2025/4/13 revised) within one year, you can upgrade to VIP2 and enjoy a 6% price discount (originally 5%, increased to 6% from 2024/10/24). The product page will automatically display the VIP2 price.
• The validity period of VIP membership is from the effective date to the next day of the same month in the next year. After reaching VIP2 level within the validity period of VIP membership, you will automatically enjoy the VIP2 discount (the validity period is the same as VIP1).
• VIP renewal qualification: You can renew your membership to VIP1 level if you accumulate 7500 points within a year, and you can renew your membership to VIP2 level if you accumulate 16500 points within a year..
• VIP other benefits: VIP coupons, and [VIP Day] discounts on the 18th of each month (except for the anniversary deals on November 18th and specific deals periods).

Premium

• Starting from October 24, 2024, a new premium member Premium will be added. Premium 1: The accumulated rank points reach 301500 points, Premium 2: The accumulated level points reach 901500 points.
• Premium membership is valid from the effective date to the next day of the same month in the next year. After reaching the Premium 2 level within the validity period of the Premium membership, you will automatically enjoy the Premium 2 discount (the validity period is the same as Premium 1).
• Premium 1 members enjoy a 12% price discount (the product page will automatically display the PREM1 price), and Premium 2 members enjoy a 15% price discount (the product page will automatically display the PREM2 price).
• Premium other benefits: Premium and VIP coupons, and [VIP Day] discounts on the 18th of each month (except for the anniversary deals on November 18th and specific deals periods).
• The Premium 1 membership price is equivalent to the discounted price of the 5-pieces value pack, and is highly recommended for members who frequently purchase value packs. You can also purchase Premium membership directly from this Premium membership product page. Quantity*1 represents PREM1, quantity*3 represents PREM2.

Note 1: All Premium and VIP members enjoys year-round discounts, and the membership is valid from the effective date to the next day of the same month of the following year. After the expiration date, the accumulated level points for orders placed in the previous year will be automatically calculated (excluding orders placed on the effective date).

Note 2: Taking VIP as an example, regardless of whether the points accumulated in the previous year meet the VIP renewal qualifications, the points accumulated in the previous year will be retained, allowing you to accumulate points faster and become VIP1. If your level is downgraded from VIP2 to VIP1 in the new year, you can still accumulate to VIP2 faster.

• All order records will not be deleted, even if the member makes a request.
• Personal messages, comments, etc., cannot be deleted by members.
• Historical records such as coupons, collections, and booking records cannot be deleted by members.
• All the above information related to the members, this site will only clean up the historical data of a certain year or more at a specific time, the cleanup date will be announced in the Member Center, and the old data that has been deleted will no longer provide the query.
• If a member is attempting to influence the operation and information of our website, its membership will be cancelled.